![]() ![]() ![]() The fiscal court recognized that the dispatchers are selfless and make critical decisions, provide care and compassions to citizens during tragic moments. The resolution recognizes that the dispatchers of Knox County 911 first responders are part of the critical infrastructure of the public safety framework, without them public safety would not be possible. The silent heroes behind the headsets are more than just a voice on the other end of the line. “Dispatchers have to deal with bad situations through the first line of communication to get hooked up with law enforcement, police, fire and other agencies and have to deal with bad events,” Mitchell added. House passes bill to reclassify 911 dispatchers as Protective Service Occupations ![]()
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